South African flight booking site Travelstart has announced its acquisition of Hong Kong-based social intelligence company Satisfly.
Satisfly, which uses social accounts to provide companies with insights into their customers’ habits and choices, has previously worked with Iberia and AirBaltic. Travelstart plans to use this technology to implement social log-ins in order to discover how customers interact with the site across various online channels.
“Satisfly’s technology will allow us to make sense of our immense social data,” Travelstart founder Stephan Ekbergh said in a statement.
“We will know where our customers normally want to go even before they ask, giving us the ability to cut through the clutter and provide them with personalized offers.”
Travelstart launched in 1999 during which time it shift its focus from Europe to African countries including South Africa, Kenya and Nigeria.
